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Privacy Policy | SuperControl Sales Support Sales: +44 (0)1556 506 701 Support: +44 (0)1556 506 700 log in Sales Support log in homeabout uspricingfree trialsupporteventscontactPrivacy PolicyDisclaimerCookies Menulive dataself catering eventsbloghomepagePrivacy PolicySuperControl, a visitor registered in Scotland with the visitor number SC249531 and with its registered office at Orroland, Kirkcudbright, Dumfries And Galloway, DG6 4QS, (“SuperControl”)  strives to protect the privacy of all personally identifiable information placid during the undertow of our activities and it is important for you to know how we process your data.  We will process your personal information under the terms of this policy and in vibrations with any try-on with you.We strive to protect the privacy of all personally identifiable information placid during the undertow of our activities and it is important for you to know how we process your data.  We will process your personal information under the terms of this policy and in vibrations with any try-on with you.We are a “data controller” in terms under data protection laws (including from 25 May 2018, the EU General Data Protection Regulation 2016 and the Data Protection Act 2018) (“Data Protection Laws”).We need to process personal data relating to our customers (property owners), our suppliers and potential customers in order to function powerfully as a business, to ensure good governance, for inspect purposes and to enable us to meet our legal obligations.Personal data is processed for commercial, administrative, statutory and marketing/promotion purposes. All such personal data is placid and held in vibrations with all workable Data Protection Laws.SuperControl will process personal data on behalf of other data controllers in its topics as a data processor. When SuperControl processes personal data is this topics it will be set out in a written contract with the relevant data controller and such data controller’s Privacy Notice would wield as opposed to this Privacy & Fair Processing Notice.What personal information will SuperControl use?This list includes all the ways we may use your personal information, and which of the reasons we rely on to do so. This is where we tell you what our legitimate interests are.Personal information we may process from Customers (property owners)NameContact detailsOrder historyFinancial detailsOur Reasons for ProcessingFulfilling contractsConsentPersonal information we may process from SuppliersContact detailsFinancial detailsIP addressesOur Reasons for ProcessingFulfilling contractsOur Legitimate InterestsAdministering our businessTo alimony in contact with suppliersPersonal information we may process from Potential customersNameContact detailsOur Reasons for ProcessingFulfilling contractsConsentOur Legitimate InterestsTo send marketing information to potential customers in compliance with any workable laws relating to marketingSince SuperControl’s customers are often companies, the personal data of the contacts at such companies will be processed under the legitimate interests of SuperControl, rather than by contracts with the individual data subjects.Where do we obtain your information?In most cases we will obtain this information from you directly.Processing ConditionsWe process the personal data referred to whilom for the purposes of any contract or potential contract with our customers (property owners), our suppliers and potential customers; or for our legitimate interests in order to function powerfully as a business, to ensure good governance, for inspect purposes, to perform our merchantry activities; and to enable us to meet our legal obligations that we may be subject to.Who do we share your information with?The information you provide to us may be accessed by our staff, our auditors, our professional advisors and thoughtfully selected third parties in the undertow of providing services to us under suitable obligations of confidentiality.We may moreover use information in aggregate, where personally identifiable information is removed, for marketing and strategic minutiae to modernize and support our activities.SecurityWe employ administrative, electronic, digital and physical security measures to ensure that the information that we collect well-nigh you is protected from wangle by unauthorised persons and protected versus unlawful processing, willy-nilly loss, destruction and damage.Please be enlightened that unfortunately the transmission of information via the internet or by email is not completely secure. Although we will do our weightier to protect your personal data, we cannot guarantee the security of the data transmitted to us and any transmission is at your own risk.The period for which the personal data will be processedWe will retain personal data securely and only in line with how long it is necessary to alimony for the purposes or for a legitimate and lawful reason.Our typical retention periods are as follows:Personal Data Held Within:Supplier contracts and documentationCustomer contracts and documentationNames and emails addresses of [potential] consumer used by the sales teamRetention Period:7 years from the last transaction or liaison dateSome personal data may be retained for longer where it is in our legitimate interest to do so, such as to protect and defend our legal rights; or for research, archiving or statistical purposes. � Individuals can request that other information relating to them be erased and we will deal with such requests in vibrations with the law.Transfers outside the European Economic AreaWe, or thoughtfully selected third parties that we contract with, may send personal data to countries outside the European Economic Area (‘EEA’). If and when this occurs, there will be protections in place to ensure the recipient protects the data to the same standard as the EEA. The protections include:transferring to a non-EEA country with privacy laws that requite the same protection as the EEA.putting in place a contract with the recipient that ways they must protect personal data to the same standards as the EEA.transfer personal data to organisations that are part of Privacy Shield. This is a framework that sets privacy standards for personal data sent between the US and EU countries which makes sure standards are similar to what is used within the EEA.Data subject’s rightsAs an individual, you have the pursuit rights as a data subject under workable Data Protection Laws in relation to the processing of your personal data:The right to request from us wangle to information held well-nigh you – (commonly known as a “data subject wangle request”). This enables you to receive a reprinting of the personal information we hold well-nigh you and to trammels that we are lawfully processing it.The right to request that inaccurate data held well-nigh you is rectified – this enables you to have any incomplete or inaccurate information we hold well-nigh you corrected.The right to request the erasure of personal data – this enables you to ask us to delete or remove personal information where there is no good reason for us standing to process it. You moreover have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing.The right to restriction of processing – this enables you to ask us to suspend the processing of personal information well-nigh you, for example if you want us to establish its verism or the reason for processing it.The right to object to processing – objection to processing of your personal information can occur where we are relying on a legitimate interest (or those of a third party) and there is something well-nigh your particular situation which makes you want to object to processing on this ground. You moreover have the right to object where we are processing your personal information for uncontrived marketing purposes; andThe right to data portability.If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a reprinting of your personal information to flipside party, please contact our Data Protection Officer, Robert Kennedy, in writing.Where we process your personal data based upon your consent, you have the right to withdraw your consent at any time.You will not have to pay a fee to wangle your personal information (or to exercise any of the other rights). However, we may tuition a reasonable fee if your request for wangle is unmistakably unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.We may need to request specific information from you to help us personize your identity and ensure your right to wangle the information (or to exercise any of your other rights). This is flipside towardly security measure to ensure that personal information is not disclosed to any person who has no right to receive it.In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer.  Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally well-set to, unless we have flipside legitimate understructure for doing so in law.For increasingly information and guidance well-nigh any of these rights please go to the website of the Information Commissioner’s Office at https://ico.org.uk/ComplaintsIf you think there is an issue in the way in which we handle your personal data, you have a right to raise a complaint with the Information Commissioner’s Office. Their website contains details of how to make a complaint.Changes to this Privacy & Fair Processing NoticeWe alimony our Privacy & Fair Processing Notice under regular review and reserve the right to update and update it.  This notice was last updated on 10 July 2018.Further informationFor remoter information well-nigh the proposed data sharing set out in this notice, or well-nigh any speciality of SuperControl and the processing of your personal data, please contact our Data Protection Officer:Robert Kennedy Data Protection Officer SuperControl Ltd 4 Market Street Castle Douglas DG7 1BE Scotland Support Getting Started Webinars Knowledge Base Developer Zone Channel Manager Connecting Tools FAQs Resources Events Live Booking Data Blog Handy Links Client Login Referrer Scheme Contact Privacy PolicyDisclaimerCookies Sales +44 (0)1556 506 701 Support +44 (0)1556 506 700 SuperControl® is a registered trademark of SuperControl Ltd SuperControl Ltd, 4 Market Street, Castle Douglas, DG7 1BE, Scotland Tel: +44 (0)1556 506 701 VAT Reg: GB 789 7884 26 Registered in Scotland number SC 2495 31. Registered office Orroland, Kirkcudbright, DG6 4QS.© 2018 SuperControl.homeabout usabout uscase studiessupercontrol in actionmeet the teamjobspricingfree trialsupportsupportwebinarsknowledge basedevelopers zonechannel managerconnecting toolseventscontact login self-ruling trial Questions? Sales: +44 (0)1556 506 701 Support: +44 (0)1556 506 700 homeabout usabout uscase studiessupercontrol in actionmeet the teamjobspricingfree trialsupportsupportwebinarsknowledge basedevelopers zonechannel managerconnecting toolseventscontact login self-ruling trial Questions? Sales: +44 (0)1556 506 701 Support: +44 (0)1556 506 700 This website uses cookies. By standing to scan the site, you are like-minded to our use of cookiesAgree